Important Notice: Email Delivery to the National Consumer Tribunal Resolved

The email technical difficulties experienced at the National Consumer Tribunal have now been resolved. Normal email communication is now fully functional. The National Consumer Tribunal would like to apologise for any inconvience caused by this disruption. 

About the National Consumer Tribunal

The National Consumer Tribunal is an adjudicative body established in terms of section 26 of the National Credit Act 34 of 2005. It has jurisdiction throughout South Africa. Read more...

What we do

The role of the Tribunal is to adjudicate on: Applications made in terms of the National Credit Act 34 of 2005 by consumers, credit providers, credit bureaux, debt counsellors and the National Credit Regulator including applications for interim relief and a review of the National Credit Regulator's decisions, matters referred to by the National Credit Regulator or complaints related to allegations of prohibited conduct, and consent orders. Read more...

Service Charter

The Service Charter is an expression of the National Consumer Tribunal's commitment to improving its service and communication with its stakeholders...


Notice of postponement in the matter between Top TV and the National Consumer Commission (NCT/3221/2011/101(1)(a)(P)

Kindly note that the hearing in the matter between Top TV and the National Consumer Commission NCT/3221/2011/101(1)(a)(P), initially set down for 2 March 2012, has been postponed sine die. Read more

Invitation to become an approved supplier of the NCT

Prospective and current suppliers are invited to register as approved suppliers to the NCT’s Preferential Supplier Database. To download the form, click onto "Contact us" and then "Supplier Registration Forms". Read more

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FAQ Please click here to view some frequently asked questions on The National Consumer Tribunal and its role.


Hearings Please click here to view information on NCT hearings.

Application & Referral Guidelines

Application & Referral Guidelines Please click here for a guide in 11 SA languages to applications and referrals ito the NCA. You will also find a schedule of direct applications to the Tribunal ito the CPA.

Notice of complete filings

Notice of complete filings Please click here to view information on complete filings

Annual Report

Annual Report Please click here to view our 2011 annual report.