Vacancies

The Tribunal seeks suitably qualified candidates to fill in the following position:-

The National Consumer Tribunal (The Tribunal) was established in 2006 in terms of section 26(1) of the National Credit Act, No. 34 od 2005. The National Consumer Tribunal is an independent adjudicative body with jurisdiction throughout the Republic. Its purpose is to adjudicate on credit and consumer related matters provided for in the National Credit Act (NCA) and the Consumer Protection Act (CPA), and to rule on alleged contraventions of these Acts.

 

CALL FOR AN ICT GOVERNANCE COMMITTEE MEMBER FOR

THE NATIONAL CONSUMER TRIBUNAL

(3 Year term with the option to review)

The National Consumer Tribunal (The Tribunal) was established in 2006 in terms of section 26(1) of the National Credit Act, No. 34 of 2005. The National Consumer Tribunal is an independent adjudicative body with jurisdiction throughout the Republic. Its purpose is to adjudicate on credit and consumer related matters provided for in the National Credit Act (NCA) and the Consumer Protection Act (CPA), and to rule on alleged contraventions of these Acts.

The Tribunal calls on all qualified and interested persons to serve as a member of the ICT Governance Committee for the National Consumer Tribunal.

 

REQUIREMENTS:

The member must have –

·         A relevant/appropriate qualification in ICT with extensive knowledge and experience in this field;

·         5 – 10 years’ experience in the field of ICT at a senior management level or executive level;

·         Experience of serving on ICT committees preferred;

·         Extensive experience in ICT governance and best practices;

·         Good understanding of corporate governance and up to date knowledge of King Codes of Corporate Governance;

·         Knowledge of the COBIT and ITIL ICT governance frameworks.

·         Experience in managing risks associated with Information and Communications Technology (ICT) Assets and Information Systems in order to reduce ICT security incidents;

·         Good working knowledge of POPI;

  • Strong interactive and influential skills;
  • Thorough understanding and knowledge of public entities and regulatory issues;
  • Excellent people skills;
  • The best interest of the Tribunal at heart, and must display the highest levels of integrity;
  • Sufficient time available to attend Committee meetings;
  • Independence and objectivity.

Candidates may apply personally or be nominated by another. Nominated candidates need to indicate their acceptance of the nomination to serve on the ICT Governance Committee. Preference will be given to candidates who are currently working and residing in Gauteng.

KEY RESPONSIBILITIES:

The ICT Governance Committee is an oversight function and works in an advisory capacity to the Accounting Authority. The ICT Governance Committee is therefore guided in its work by an approved charter. The following key responsibilities can be expected:

·         Recommend ICT Strategy and Plan;

·         Make recommendations on any difficulties experienced on ICT Projects;

·         Review any ICT items/documents requiring approval by the Accounting Authority;

·         Make recommendations to Accounting Authority on ICT matters;

·       Ensure that the ICT unit is aligned with the performance and sustainability objectives of the Tribunal;

·         Monitor and Evaluate significant ICT expenditure;

·         Ensure that the Tribunal’s information assets are managed properly.

 

REMUNERATION:

Remuneration will be according to the hourly tariffs that are published annually by the South African Institute of Chartered Accountants (SAICA) in conjunction with the Auditor-General of South Africa and referred to as the AG rates.

SUBMISSION OF APPLICANTS:

Please email a detailed Curriculum Vitae (CV) to recruitment@thenct.org.za. or for more information contact the HR & Facilities Manager, Ms M Nel at (012) 742-9900. No late applications will be considered.

CLOSING DATE: 17 MARCH 2017

 

 

 

CALL FOR AN AUDIT AND RISK GOVERNANCE COMMITTEE MEMBER FOR

THE NATIONAL CONSUMER TRIBUNAL

(3 Year term with the option to review)

The National Consumer Tribunal (The Tribunal) was established in 2006 in terms of section 26(1) of the National Credit Act, No. 34 of 2005. The National Consumer Tribunal is an independent adjudicative body with jurisdiction throughout the Republic. Its purpose is to adjudicate on credit and consumer related matters provided for in the National Credit Act (NCA) and the Consumer Protection Act (CPA), and to rule on alleged contraventions of these Acts.

The Tribunal calls on all qualified and interested persons to serve as a member of the Audit and Risk Governance Committee for the National Consumer Tribunal.

 

REQUIREMENTS:

The member must have –

·         A relevant/appropriate qualification in Audit and Risk with extensive knowledge and experience in this field;

·         5 – 10 years’ experience in the areas of Audit and Risk at a senior management level or executive level;

·         Affiliated with the South African Institute of Chartered Accountants  (SAICA) or the Institute of Internal Auditors (IIA);

·         Experience of serving on audit committees;

·         Extensive experience in Audit and Risk governance and best practices;

·         Good understanding of corporate governance and up to date knowledge of King Codes of Corporate Governance;

·         Good working knowledge of Risk, Internal Controls and Combined Risk Assurance;

·         Good understanding of Integrated Reporting; and

·         Good working knowledge of IFRS

  • Strong interactive and influential skills;
  • Thorough understanding and knowledge of public entities and regulatory issues;
  • Excellent people skills;
  • The best interest of the Tribunal at heart, and must display the highest levels of integrity;
  • Sufficient time available to attend Committee meetings;
  • Independence and objectivity.

Candidates may apply personally or be nominated by another. Nominated candidates need to indicate their acceptance of the nomination to serve on the Audit and Risk Governance Committee.

KEY RESPONSIBILITIES:

The Audit and Risk Committee provides independent oversight over governance, risk management and control processes at the NCT, which include oversight and responsibilities relating to:

·         Internal Audit;

·         External Audit;

·         Accounting and reporting;

·         Accounting policies;

·         Review of the AGSA’s Management and Audit Reports;

·         Review of In-year Monitoring Reports;

·         Risk Management;

·         Internal control;

·         Pre-determined objectives;

·         Ethics and forensic investigations;

·         Finance, Compliance and ICT;

·         Fraud reporting.

 

REMUNERATION:

Remuneration will be according to the hourly tariffs that are published annually by the South African Institute of Chartered Accountants (SAICA) in conjunction with the Auditor-General of South Africa and referred to as the AG rates.

SUBMISSION OF APPLICANTS:

Please email a detailed Curriculum Vitae (CV) to recruitment@thenct.org.za or for more information contact the HR & Facilities Manager, Ms M Nel at (012) 742-9900. No late applications will be considered.

CLOSING DATE: 17 MARCH 2017

 

 

 

CALL FOR AN HR GOVERNANCE COMMITTEE MEMBER FOR

THE NATIONAL CONSUMER TRIBUNAL

(3 Year term with the option to review)

The National Consumer Tribunal (The Tribunal) was established in 2006 in terms of section 26(1) of the National Credit Act, No. 34 of 2005. The National Consumer Tribunal is an independent adjudicative body with jurisdiction throughout the Republic. Its purpose is to adjudicate on credit and consumer related matters provided for in the National Credit Act (NCA) and the Consumer Protection Act (CPA), and to rule on alleged contraventions of these Acts.

The Tribunal calls on all qualified and interested persons to serve as a member of the HR Governance Committee for the National Consumer Tribunal.

 

REQUIREMENTS:

The member must have –

·         A relevant/appropriate qualification in Human Resources and extensive HR knowledge and experience;

·         5 – 10 years diversified experience in the multiple discipline areas of HR at a senior management level or executive level;

·         Extensive experience in HR governance and best practices;

·         Extensive experience in HR service support and service delivery as well as business process knowledge and reporting;

  • Extensive experience in HR Systems;
  • Thorough understanding of HR practices and Labour law.
  • Strong interactive and influential skills;
  • Thorough understanding and knowledge of public entities and regulatory issues;
  • Familiarity with the Labour Relations Act, Basic Conditions of Employment Act, Constitution, and any other relevant legislation pertaining to HR issues;
  • Excellent people skills;
  • The best interest of the Tribunal at heart, and must display the highest levels of integrity;
  • Sufficient time available to attend Committee meetings;
  • Independence and objectivity.

Candidates may apply personally or be nominated by another. Nominated candidates need to indicate their acceptance of the nomination to serve on the HR Governance Committee.

KEY RESPONSIBILITIES:

Provide strategic advice and inputs into the following areas:

·         HR Best practices in the industry and relevant legislation pertaining to the multiple HR disciplines;

·         The development and design of HR systems and processes;

·         Restructuring, remuneration, labour matters, Employment Equity, training, performance management, etc.;

·         The technical requirements and evaluation of tenders and proposals as required by the PFMA and the Treasury regulations relating to HR;

·         Document any proposals submitted to the committee;

·         Any other matter that may be required.

 

REMUNERATION:

Remuneration will be according to the hourly tariffs that are published annually by the South African Institute of Chartered Accountants (SAICA) in conjunction with the Auditor-General of South Africa and referred to as the AG rates.

SUBMISSION OF APPLICANTS:

Please email a detailed Curriculum Vitae (CV) to recruitment@thenct.org.za or for more information contact the HR & Facilities Manager, Ms M Nel at (012) 742-9900. No late applications will be considered.

CLOSING DATE: 17 MARCH 2017

The National Consumer Tribunal (The Tribunal) was established in 2006 in terms of section 26(1) of the National Credit Act, No. 34 of 2005. The National Consumer Tribunal is an independent adjudicative body with jurisdiction throughout the Republic. Its purpose is to adjudicate on credit and consumer related matters provided for in the National Credit Act (NCA) and the Consumer Protection Act (CPA), and to rule on alleged contraventions of these Acts.

The Tribunal seeks suitably qualified candidates to fill in the following position:-

Applications Support Specialist                                                                 (NCT17/AS001)

Position Reports to: Chief Information Officer

Status: Permanent

Job Purpose:

The Application Support Specialist is an IT professional who provides technical and functional support to all users within a company or organization and is responsible for ensuring that various software applications run smoothly. Application support specialists primarily assist employees with software applications used within different departments of the organization. The incumbent will develop, support and troubleshoot IT systems and applications, perform tests, install upgrades, and perform regular system maintenance for the organisation.

 

Requirements:

·         Bachelor’s degree or Higher Diploma  in computer science, information technology or related discipline

·         5 years working experience in similar position

·         Certifications such as:
- Microsoft certified Professional (MCP),

- Information Technology Infrastructure (ITIL)

- COBIT (Control objectives for IT) or

- SDLC (Software Development life cycle) would be advantageous.

·         Application design and development using the Microsoft platform, CSharp,and ASP.net.

·         Database design and development using Microsoft, SQL and SQL report writer.

 

·         Good (verbal and written) communication skills

·         Excellent computer and general administration skills

·         Good time management skills

·         Solid infrastructure, database and application development knowledge in a Microsoft environment.

·         Good knowledge of backup strategies and tools

·         Knowledge of logistics and tracking applications

·         Honesty and a sense of accountability in the carrying out of tasks

·         A high level of flexibility and sound work ethics

·         Ability to multi-task

·         Analytical thinker

·         Strong problem-solving and troubleshooting skills

·         Ability to work independently and fast paced environment

Key Responsibilities:

The successful applicant will be required to:

·         Implement all monitoring required for assigned applications or set of applications

·         Develop relationships with technical staff to aid with swift resolutions of client incidents and requests

·         Identify issues at an infrastructure level and troubleshoot incidents

·         Deals with system incidents and work on solutions to address any issues related to systems and applications

·         Identify problems and develop solutions and enhancements to ensure that the business applications software used within the Tribunal is functional and that it works at optimal efficiency

·         Provide IT support for enterprise applications and other software used within the Tribunal

·         Respond to customer calls or to calls for assistance from other employees and troubleshoot any problems related to applications

·         Performing maintenance, testing upgrades, and providing technical support to users

·         Proactively administer backup and recovery operations

·         Contribute to the submission of  EXCO and MANCO reports by  CIO as and when requested

·         Assist with IT vendor relationship management in conjunction with the CIO

·         Reduce business disruptions caused by various applications by finding ways to reduce the number of calls for assistance such as providing training or writing operating manuals

·         Write policies and procedures for applications and systems used across the organizations, and are responsible for updating any relevant parameters on a regular basis

·         Provide training to new employees or to existing ones when a new application is installed,  research and build new software and technologies to identify opportunities to improve the organization's IT systems and make sure that it has the software that will best meet its needs and requirements

·         Implement business plan outputs, risk actions and audit findings and ensure that audit findings are addressed accordingly;

·         Preparing monthly and quarterly reports relating to the business unit with supporting performance information and provide recommendations to the CIO;

·         Develop and present ICT related workshops and events for the Tribunal;

·         Initiate and manage procurement processes for ICT;

·         Ensure compliance with all the policies and procedures of the NCT;

·         Complete the compliance checklist and provide recommendations to the CIO.

Please note:

·         No late applications will be considered.

·         The Tribunal reserves the right not to fill any of the positions.

 

Remuneration

  • The Tribunal will offer a competitive and market related salary to the successful candidate.

Submission of Applicants

·         Please email a detailed Curriculum Vitae (CV) to recruitment@thenct.org.za. Or for more information contact the HR & Facilities Manager, Ms M Nel at (012) 742-9900.

Closing Date: 15 March 2017 (16h00)

 

 

Junior Finance Officer                                                         (NCT17/JFO001)

Position Reports to: Assistant Accountant

Status: Permanent

Job Purpose:

The role of a Junior Financial Officer is to assist and maintain financial, accounting, administrative and personnel services in order to meet legislative requirements and to ensure legal compliance and affective governance.

Requirements:

  • B-Degree or B Tech in Accounting or  Finance
  • 1 years’ experience with related financial experience
  • Good analytical, technical or specialist skills
  • Sound research and report writing skills
  • Good communication skills
  • Good computer skills
  • Excellent planning and organising skills

 

Key Responsibilities:

·         Assist with the processing of purchase requisitions for approval to ensure compliance with the Supply Chain Management Policy, Finance Standing Operating Procedures, rules, regulations, legislative objectives and other related frameworks;

·         Assist with the generating of purchase orders in Pastel in line with the SCM policy, supported by approved purchase requisitions;

·         Assist with the receiving, verifying, matching and capturing supplier invoices onto Pastel in line with authorised procurement;

·         Assist with the monthly processing of VIP Payroll in line with the NCT’s Recruitment-, Remuneration-, Acting and Travel Policy and capturing of EFT payments to staff;

·         Assist with the receiving and calculating claims sent by Tribunal Members and Governance Committee members;

·         Assist with the preparation of internal remittance advises and the capturing of EFT or cheque payments to suppliers, Tribunal members and Governance Committee members;

·         Assist with the processing of the cash book onto Pastel

·         Assist with the performing of the weekly bank and monthly CPD reconciliation;

·         Assist the Custodian of the petty cash with the processing of the petty cash journal;

·         Assist with the capturing of the EMP 201 on e-filing and submit payment to SARS;

·         Maintaining and updating of Supply Chain documents (SBD 4, SBD 9 and CSD report;

·         Maintain properly referenced payment files with supporting documentations

·         Assist the secretariat of the different bid committees where tenders are issued.

·         Ensure that no instances occurs where actions were taken in contravention with statutes, regulation, standards guidelines, Finance Policies and the Finance Standard Operating Procedures or where internal controls were breached and irregular, fruitless and wasteful expenditure were incurred.

·         Provide an administrative service to staff and follow-up with stakeholders on behalf of the CFO;

·         Manage the diary of the CFO if needed;

·         Arrange meetings with internal and external stakeholders as required;

·         Preparing and distributing the agenda and meeting packs, if required;

·         Attend to faxing, e-mailing, copying and dispatching of correspondence and documents;

·         Ensure proper recording of documents in the appropriate registers;

·         Maintain effective filing system for the office of the CFO, ensuring that documents are filed in line with the Records Management Policy and Filing Plan;

·         General Word processing including type of correspondence, letters, presentations, memos, spreadsheets, etc.;

·         Minute taking when required, distribute minutes, record and timeously track and follow-up on matters;

·         Compile reports for the CFO as required;

·         Collate and update performance information for the Unit and submit to the CFO as required;

·         Perform any other general admin duties for the Unit.

Please note:

·         No late applications will be considered.

·         The Tribunal reserves the right not to fill any of the positions.

 

Remuneration

  • The Tribunal will offer a competitive and market related salary to the successful candidate.

Submission of Applicants

·         Please email a detailed Curriculum Vitae (CV) to recruitment@thenct.org.za. Or for more information contact the HR & Facilities Manager, Ms M Nel at (012) 742-9900.

Closing Date: 20 March 2017 (16h00)

 

Senior Human Resource Specialist                                                           (NCT17 SHRS001)

Position Reports to: Corporate Services Executive

Status: Permanent

Job Purpose:

The HR Specialist is responsible for providing employment related advice and support to the Tribunal’s managers and employees. This support includes facilitating wellness, recruitment, performance monitoring and management, training and development. It is the HR Specialist’s aim to cooperate with management in translating the Business Plan objectives of the Tribunal into achievable goals through adequate resourcing and harnessing its human resources to effectively meet the Tribunal’s mandate in a sustainable manner.

Requirements:

  • Postgraduate HR related tertiary qualification
  • Registered Psychometrist registered with the HPCSA would be advantageous
  • Registration with accreditation bodies would be advantageous.
  • 5 years hands-on working experience as an HR Generalist, at least 3 years’ experience on senior level.
  • Excellent communication skills – written and verbal.
  • Must be consistent, fair and professional in dealing with all staff members.
  • Must be able to embrace diversity
  • Proven business and financial acumen,
  • Business qualification would be advantageous
  • Extensive experience in creating human capital frameworks and strategies
  • General management skills,
  • Knowledge specialised training and experience in Labour Relations, compensation, organisational planning, organisation development.

Key Responsibilities:                                                                                                           

  • Assist with drafting the HR Business Unit plan and ensuring the implementation thereof
  • Manage HR Projects as per the HR Business plan (areas allocated to HRS)
  • Provide information to CSE  in order to compile Quarterly reports
  • Drafting of EXCO reports
  • Updating of HR SOPS as and when required
  • Implementation, monitoring and annual revision of the Employment Equity Plan
  • Liaise with unit managers to create/clarify a job-spec for the position to be filled
  • Advertise positions on applicable platform once approved after draft advertisement has been approved
  • Coordinate and monitor placement of  internal and  external advertisement with the approval from the CSE
  • Handle  external queries of advertised positions
  • Complete pre-screening interviews if needed
  • Use Employment Equity Tracker to make recommendations on the candidate profile
  • Liaise with  Corporate Admin Partner  to arrange for travel arrangements for outside candidates, organize food   and outside venue if requested by the Panel
  • Invite selected candidates to interviews with approval from CSM or Unit Manager (D upper)
  • Draft interview minutes and arrange for panelists to sign the minutes (D Upper)
  • Liaise with recruitment partners on placement of adverts, Background checks if done through placement partner
  • Ensure administration of applicable psychometric assessments, if needed
  • Provide psychometric feedback report to CSE and applicable manager
  • Provide feedback to candidate as and when requested
  • Prepare offer letter and contract of employment for D upper positions
  • Update EXCO Staffing report on a regular basis
  • Coordinate the induction process to ensure the new employee is inducted on all the critical areas of the business
  • Present generic Induction presentation to all new starters during the first 2 weeks of commencement
  • Track probation discussions and actively participate during the probation discussion
  • Update onboarding process as and when needed
  • Provide input into the development and reviewing of HR policies
  • Provide input  on HR related projects which includes but are not limited to wellness, talent management, succession planning, performance management
  • Champion for change management initiatives
  • Chair the Employee Engagement Forum meetings
  • Drafting of Disciplinary related documents
  • Complete the compliance checklist (HR policies and procedures) and provide recommendations to the CSE
  • Update the Work skills Plan from the PDP of Employees

·         Obtain training requests from Units and source service providers for the approval of the COO

·         Propose training initiatives based on information received during performance discussions

·         Attend Performance Discussions as and when requested

·         Manage Performance Improvement Plan process

  • Report quarterly on the training attended on Work skills Plan
  • Manage the Graduate Recruitment Programme throughout the year by attending Career days, Communicating with Universities to  recruiting
  • Advise managers/ supervisors on best options and practice in handling staff disciplinary issues
  • Guide managers/ supervisors in complying with disciplinary procedures and preparing for disciplinary enquiries
  • Engage the services of NCT legal experts and provide required documentation to facilitate preparation of case for independent mediation;
  • Advise employees on employment related matters including guidance on BCEA, grievance process and labour relations issues.
  • Engage with supervisors/subject matter experts to develop/ revise job
  • Draft terms of reference for CSE’s  approval and arrange HR related initiatives, as requested by the Units
  • Administer wellness surveys and coordinate feedback session
  • Administer annual engagement survey and develop action plans to address areas of concern.
  • Action all the unit related risks so as to clear them on the risk register
  • Actioning of HR risks to follow scheduled timeframes
  • Attend, participate and contribute positively during capacity building workshops, strategic and business Planning workshops and any other events
  • Conduct presentations at workshops as and when required
  • Actively participate in Tribunal task teams
  • Attend meetings in the absence of the CSE related to HR

·         Building a capable human capital team in the form of skilled people in all areas and with effective, sound people processes in place;

·         Driving, inspiring and directing  the human resources team;

·         Cost effective utilisation of the strategic human resources budget.

·         Manage performance of subordinates in accordance with agreed key results areas/outputs

  • Contribute to the overall profitability and development of the Company by leading and shaping the human resources activities
  • Oversee service delivery of subordinates according to Batho Pele principles and NCT values

·         Assist in the coordination of events and activities of the Tribunal as and when required;

·         Ensure compliance with the SCM policy;

·         Execute any other assignments as may be reasonably required from time to time.

 

Please note:

·         No late applications will be considered.

·         The Tribunal reserves the right not to fill any of the positions.

 

Remuneration

  • The Tribunal will offer a competitive and market related salary to the successful candidate.

Submission of Applicants

·         Please email a detailed Curriculum Vitae (CV) to recruitment@thenct.org.za.

 

Closing Date: 22 March 2017 (16h00)